We've set up a comprehensive start guide to help you get familiar with Nomadful. Here you'll learn the app basics, useful app gestures, how to get access to mental health services in your region, and more.
However, if you still can't find what you're looking for, you'll find our contact information at the very bottom of this guide. Feel free to send us an email, and we'll reply as soon as we can, which is usually within one day.
The first step is to download the Nomadful app. Once you've downloaded the app, open it and start by watching the introduction animation.
Afterwards, we'll ask you to provide some personal information to get you set up and personalise your app experience. The information you'll provide to us is as follows:
Name: It can be either your first name or a nickname.
Region: Since Nomadful does not access location services in your device, we ask you to provide your region to connect you with mental health services nationwide.
Date of birth: You must be over 12 to use the app.
Your data is stored locally innyour device and no one but you, not even Nomadful, can access it.
To use the Nomadful app, you must accept our privacy policy, which can be found at
nomadful.io/privacy
We've designed Nomadful in a way that it makes navigating throughout the app easy. The app is divided into three main sections (tabs):
Home: Here you'll get access to breathing routines, sounds, mood logs and your personal journal. What you're looking at is indicated at the top of the screen. To change between these four elements, just tap the title with an arrow next to it, and select the element you'd like to jump to.
Discover: Here's where you can watch short clips with everything related to mental health and well-being. Alternatively, you can watch tutorials to use Nomadful like a pro. To change between these two categories, tap the title with an arrow next to it, and select the element you'd like to jump to.
Account: Here, you can edit your profile information, change your language or region, delete specific app data or erase all your data.
When starting a breathing routine or logging your current mood, a ruler-like interface will show up on the screen. You can firmly swipe the ruler from righ to left to increase breathing routine duration, and viceversa to decrease it. As for the mood logs feature, the ruler interface is centered by default with the “Neutral” mood selected. Firmly swipe from right to left to select “Pleasant”, or from left to right to select “Unpleasant”.
The Nomadful app is available in a wide range of languages to help you understand mental health in your native language. To select your preferred language, go to Account > Language. If you don't see a language in the app, but would like us to add it, we're taking all suggestions. Please contact us at
humans@nomadful.io
To change your app region, go to Account > Region. If you are on a trip and need mental health assisstance, you don't need to change your home region. Simply open the help portal and tap on the name of your current region at the top-right corner of the screen. You can select a country from the list to temporarily browse help services there.
Your region is required to offer accurate mental help services near you. If no region is selected, the region will be set by default to United Kingdom. Changing your region may also affect the content you see in the “Discover” tab, including advertisements.
With Nomadful, you're in full control of your data. We've made it easier than ever to delete your app data, as we've separated it by the following types, so you can select specific elements stored that you'd like to erase:
Breathing data: Your breathing minute count and total breaths count will be deleted. Breathing achievements will be deleted as well.
Sounds data: Listening minutes and total plays count will be deleted.
Mood data: All mood logs, including pleasant, unpleasant and neutral logs, will be deleted. Logs associated with life factors will be deleted too.
Entire data removal: When the “Delete all my data” option is made available to you, your breathing data, sounds data, mood logs and associations data, journal entries and pictures, and your personal details will be deleted. The Nomadful app will reset.
Please note that deleting any type of data from the Nomadful app is permanent and cannot be undone. If you delete your data, you won't be able to recover it.
If you have any questions regarding Nomadful, or need further support from a human, please write us at: humans@nomadful.io
Copyright © 2024 Nomadful, Ltd. All rights reserved.
Nomadful, Ltd.
London, United Kingdom
Company number: 15939545
humans@nomadful.io